B2B e-commerce functionality: order lists

Each month, we describe a B2B E-commerce functionality that we commonly deploy with our customers. These are functionalities that are standard part of our B2B webshop solution. In this blog, we look at order lists, what you can do with them and what the benefits are for your customer.

 

Why order lists?

Let's start with why order lists are indispensable for a B2B webshop. To reflect this, we would like to dwell on some important differences between a B2B webshop and a B2C webshop. For all the differences, also check out our other blog 10 differences between B2B webshops and B2C webshops.

  • The business customer does not come to "shop". Placing orders is part of their job and this should be done as quickly and easily as possible.
  • More products in one order than at a B2C webshop.
  • Business customers are more likely to place repeat orders with products that have been bought before.

 

The order list helps customers do their work easier and faster. In the order list, a customer can quickly order products that have already been ordered and add them to his or her shopping basket in one go. So the customer does not have to look up product by product but can make his or her choice directly in the list of frequently ordered products.

 

How does the order list work and what are the options?

Besides being able to order quickly, the order list also offers the following functionalities

  • Customers can create their own order lists and add products to them.
  • Within the order list, the customer is free to determine the order of the list by drag and drop.
  • Share order lists with other users within the company.
  • Show personalised actions for the customer in the order list.
  • The administrator can easily and quickly prepare order lists for customers.
  • Customer is automatically prompted whether newly ordered products should be added to the order list.
  • Showing or not showing prices in an order list.
  • Order list is suitable for mobile and ipad.

 

Smart & personalised order lists

In order for customers to complete their orders even faster, we will add new functionalities to the order lists in the future. These include:
- Giving number of suggestions to the customer based on the order history.
- Automatically providing product suggestions to increase overall order value.

 

Want to know more or get a demo?

Want to know more about the order list functionality and what it can do for your B2B webshop can mean. Contact us for a demo!

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